1. Information We Collect
When you use Wiyami, we collect the following types of information:
- Account Information: Name, email address, phone number, date of birth, profile photo, and password when you create an account.
- Profile Information: Travel preferences, interests, bio, nationality, languages spoken, and verification documents you choose to provide.
- Trip Information: Destinations, travel dates, budgets, travel style preferences, and trip descriptions you create.
- Usage Data: How you interact with the app, including pages visited, features used, search queries, and connection activity.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Data: With your consent, approximate location for trip matching and discovery features.
2. How We Use Your Information
- To provide, maintain, and improve Wiyami's services
- To match you with compatible travelers based on your trips and preferences
- To facilitate connections and communication between users
- To send service-related notifications (trip matches, messages, connection requests)
- To verify user identity and maintain platform safety
- To detect, prevent, and address fraud, abuse, or security issues
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information in the following cases:
- With other users: Profile information, trip details, and content you choose to make public or share with connections.
- Service providers: Third-party services that help us operate (cloud hosting, analytics, email delivery).
- Legal requirements: When required by law, legal process, or to protect rights and safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits to protect your personal information.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through the app settings or by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Children's Privacy
Wiyami is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: contact@wiyami.com